RQ11684 - Business Analyst - Senior (2 Openings)

Overview

• Client: Health Services Cluster / Ministry of Public and Business Service Delivery and Procurement

• Project Name: Voluntary Mergers PHUs (Public Health Units)

• Requisition ID: RQ11684

• Duration: 2 year

• Location: Toronto, ON

• Pay rate: 90-95/hr incorp

• Security Level: CRJMC (Criminal Record and Judicial Matters Check)

Key Responsibilities

• Lead Business Analysis: Conduct end-to-end business analysis across all project phases, aligning with the Ontario Public Service (OPS) Unified Project Management Methodology, Enterprise Architecture and Gating Process, and Agile/Standard Systems Development Methodologies.

• Process & Data Modeling: Perform business modeling, use case surveys, conceptual and logical data modeling, process and data flow modeling, business rules definition, and non-functional requirements definitions.

• Health Project Support: Develop and maintain business processes, user documentation, and training materials for the Public Health Unit (PHU) Mergers project. This includes support for infectious disease public health activities, case, contact, and outbreak investigation, immunization administration, and vaccine distribution.

• System & Data Migration: Support data migration from legacy systems to the new provincial system. Analyze defects, conduct gap analysis of vendor release upgrades, and identify required changes for configuration, reporting, and integration.

• Stakeholder Splicing: Lead subject matter expert working groups and act as a primary liaison between technical teams, third-party vendors, and business stakeholders. Prepare business cases, cost-benefit analyses, and feasibility studies.

Technical & Experience Requirements

Public Sector & Health Experience (5 Points)

• Minimum of 5 years of experience working with federal, provincial, or broader public sector healthcare providers, preferably on large, complex IT Health-related projects.

• In-depth knowledge of Public Sector Enterprise Architecture artifacts, processes, practices, and industry standards like the Project Management Institute (PMI).

• Strong understanding of Ministry policy, IT project approval processes, requirements, and gating frameworks.

Technical Core Skills (Comprehensive Matrix)

• Minimum of 10 years of experience leading enterprise-level business analysis to solve complex business problems and defining requirements for technical solutioning.

• Extended background in production deployment risk mitigation, including creating processes to deploy changes with minimal impact to operations, reviewing production logs proactively, and authenticating developer changes.

• Proven ability to analyze data issues, provide queries or scripts to assist in debugging data issues, and justify analysis to business groups.

• Demonstrated history of establishing business analysis policies, standards, and best practices across an entire organization to ensure delivery consistency.

• Deep experience applying business process re-engineering concepts to drive cost-effective service delivery improvements.

• Strong skills in tracking project progress, resolving localized timeline blockers, and developing performance measures for continuous business analysis evaluation.